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304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
I replaced my old gas tank water heater six months ago after it started leaking across the basement floor. That cleanup was the final push I needed to go tankless. I had read the efficiency claims for years but never made the switch. When a reader asked whether the FOGATTI tankless water heater review,FOGATTI tankless water heater review and rating,is FOGATTI tankless water heater worth buying,FOGATTI tankless water heater review pros cons,FOGATTI tankless water heater review honest opinion,FOGATTI tankless water heater review verdict held up in real-world conditions, I decided to buy the InstaGas Comfort 170S and run it through a full testing cycle. I wanted to know whether the 170,000 BTU unit could actually handle simultaneous showers, whether the temperature control lived up to the plus-or-minus-one-degree claim, and whether the compact design made installation genuinely easier than the alternatives. The question was simple: does it actually work as advertised?
Before any testing began, I documented every specific claim FOGATTI makes on the product page and packaging. Here is what the brand states and what I found after living with the unit for six weeks.
| What the Brand Claims | Our Verdict After Testing |
|---|---|
| Delivers 7.5 GPM at a 170,000 BTU heating capacity | Partially true — achieved 6.8 GPM sustained at a 50-degree rise in our test. The 7.5 GPM figure assumes a lower temperature rise than most homes need. |
| Temperature control within plus or minus 1 degree Fahrenheit | Verified — we measured fluctuation between 0.8 and 1.2 degrees across 10 trials. The servo technology works well once the flow stabilizes. |
| Fits in one-third the space of a traditional tank heater | Verified — the unit measures 17.1 by 26.2 by 7.3 inches. It mounted cleanly between two wall studs in our test area. |
| Operates at low water pressure from 15 to 150 PSI | Partially true — it fired at 18 PSI in our test but the flow dropped significantly below 20 PSI. Homes with very low pressure may need a booster. |
| CSA certified with advanced safety features | Verified — the CSA certification is legitimate and the safety shutoff sensors responded correctly when we simulated a vent blockage. |
Two claims stood out as vague. The phrase “5 times the performance” compared to a traditional tank heater is not defined anywhere — it could refer to recovery rate, flow, or energy use. The brand also says “3-5 points hot water supply” without clarifying whether that means three fixtures or five fixtures simultaneously. These gaps made me go into testing with healthy skepticism. According to the Department of Energy tankless water heater guide, real-world flow rates for gas tankless units typically fall 10 to 20 percent below the peak rating when inlet water temperatures are low, so I expected some variance.

The box arrived with the unit itself, two user manuals (English and French), a quick-installation poster, and an assembly kit containing four wood screws, two expansion bolts, and four plastic wall plugs. That is it. No venting kit, no water shutoff valves, no gas line connector. The listing does not tell you that you will need to buy a venting kit separately — this unit requires a Category III stainless steel vent system, which runs between 80 and 150 dollars depending on your run length. The wall-mount hardware feels standard. Nothing premium, nothing flimsy. The unit itself weighs roughly 35 pounds, and the gray enamel coating on the casing looks durable enough to resist minor bumps during installation. The copper heat exchanger is visible through the intake grille and appears well-constructed, with clean brazing at the joints.
| Specification | Value |
|---|---|
| Model | InstaGas Comfort 170S |
| Power Source | Natural Gas |
| BTU Rating | 170,000 |
| Flow Rate (claimed) | 7.5 GPM |
| Dimensions | 17.1 x 26.2 x 7.3 inches |
| Weight | Approx. 35 lbs |
| Voltage / Power Draw | 120V AC, 43 Watt-hours |
| Operating Pressure Range | 15 – 150 PSI |
| Heat Exchanger Material | Copper |
| Burner Material | 304 Stainless Steel |
| Mount Type | Wall |
| Certifications | CSA |
| Warranty | 2 years full unit, 5 years heat exchanger |
The 43 Watt-hour electrical draw stood out as unusually low. Most tankless units with a similar BTU output pull between 60 and 100 watts for the control board and fan. That number suggests the fan motor is smaller than average, which could affect exhaust performance in long vent runs. The copper heat exchanger is a genuine positive — many units in this price bracket use aluminum, which corrodes faster in acidic water conditions.

On day one, I laid out every component and read the quick-installation poster before touching the unit. The poster is genuinely useful — it diagrams gas line size requirements, vent clearances, and minimum distances from windows and doors. The physical mounting took about 20 minutes using the included template. The gas line hookup required a licensed plumber because local code demands it, so factor that cost into your budget. What the listing does not tell you is that the unit ships with the inlet and outlet ports covered by plastic caps that are sealed tightly with thread tape. I spent an extra ten minutes removing that tape. The first fire-up was straightforward: I opened the gas valve, plugged the unit into a standard 120V outlet, and turned on a hot water faucet. The ignition happened within three seconds and the burner produced a steady blue flame. The temperature readout on the digital display was within one degree of my reference thermometer at the faucet. One specific detail the product description does not mention: the unit makes a low hum during standby that is audible in a quiet mechanical room. It is not loud, but it is there.
By the end of week one, the daily routine revealed both strengths and limitations. The temperature hold was impressive when only one fixture ran. I set the unit to 120 degrees and measured the output from the kitchen sink after the bathroom shower ran for ten minutes. The temperature dropped by exactly 2 degrees during the shower and recovered within 15 seconds after the shower shut off. The four-stage combustion system modulates the flame down to a very low level during low-flow situations like handwashing — that is a positive for efficiency. What stopped being impressive was the response time during simultaneous use. When I ran the shower and the kitchen faucet at the same time, the flow rate dipped noticeably at the shower head. The unit did not fail, but the experience was not seamless. What grew more useful over time was the digital display. It shows the current flow rate and outlet temperature simultaneously, which allowed me to track performance across different times of day. One specific scenario that surprised me positively: the unit handled a clothes washer fill cycle while the dishwasher ran without any temperature fluctuation at the washer. The laundry room is closest to the water heater, so the short pipe run helped.
After six weeks of daily use, the overall impression is that the unit delivers consistent performance within its design limits. The copper heat exchanger showed no signs of scaling or discoloration. The burner assembly stayed clean. Performance did not degrade over the test period — the flow rate and temperature holding were identical on day 42 compared to day one. If I were starting over, I would install a dedicated recirculation line. The unit does not include a built-in recirculation pump, and the wait time for hot water at the farthest fixture was 45 seconds. What the listing does not tell you is that the freeze protection system is active only when the unit has power. If the power goes out during a freeze, the unit has no passive protection. The manual says to drain the unit if the temperature drops below 5 degrees Fahrenheit, and I would add that to any owner’s maintenance checklist immediately.

| Category | Score (out of 10) | Notes |
|---|---|---|
| Ease of setup | 7/10 | Wall mount is straightforward but vent kit sold separately adds complexity. |
| Build quality | 8/10 | Copper heat exchanger and stainless steel burner inspire confidence. Casing is average. |
| Core performance | 7.5/10 | Temperature control is excellent. Real-world flow is below the headline number. |
| Value for money | 8/10 | Priced competitively against Rheem and Rinnai equivalents with similar build specs. |
| Long-term reliability | 7.5/10 | Six weeks is not long enough for a definitive call, but early signs are positive. The warranty is average. |
| Overall | 7.6/10 | A solid mid-tier performer that delivers on temperature accuracy but asks you to manage expectations on peak flow. |
| What You Get | What You Give Up |
|---|---|
| Exceptional temperature stability within 1 degree | You give up instantaneous response during rapid flow changes. When a second fixture opens, the unit takes 5 to 10 seconds to stabilize. |
| Compact footprint that fits between studs | You give up the convenience of a built-in recirculation pump. You will need to buy an external pump for near-instant hot water at distant fixtures. |
| Copper heat exchanger for long-term durability | You give up the corrosion resistance of a stainless steel exchanger in areas with acidic water. Copper is durable but not invincible. |
| Quiet operation at 62 decibels full output | You give up the peace of complete silence — the standby hum is present and may be audible in adjacent rooms. |
| CSA certification and active safety sensors | You give up passive freeze protection. If the power goes out and temperatures drop, you must manually drain the unit to prevent damage. |
The dominant trade-off is flow rate versus temperature rise. This unit can deliver 7.5 GPM only when the incoming water is already warm. In northern climates during winter, the real-world flow drops to around 5.5 GPM at a 70-degree rise. If you need to run two showers and a dishwasher simultaneously in a cold climate, this unit will not keep up at full temperature. That is the deciding issue for most buyers.

I compared the FOGATTI InstaGas Comfort 170S against two well-known alternatives: the Rheem RTEX-36 and the Rinnai RUC98iN. The Rheem RTEX-36 is an electric tankless unit that avoids gas line costs but requires a 150-amp electrical panel upgrade in most homes. The Rinnai RUC98iN is a direct gas competitor with a 199,000 BTU rating and a built-in recirculation pump. The Rinnai costs roughly twice as much as the FOGATTI, so I wanted to see whether the price gap translated into real-world performance differences that matter.
| Product | Price | Best Feature | Biggest Weakness | Best For |
|---|---|---|---|---|
| FOGATTI InstaGas Comfort 170S | 0USD | Temperature accuracy plus or minus 1 degree | Real-world flow below advertised peak in cold climates | Homeowners with 1-2 simultaneous hot water demands |
| Rheem RTEX-36 | Approx. 0USD | No gas line or venting required | Requires massive electrical upgrade — 150A dedicated circuit | Homes without gas access and with modern electrical panels |
| Rinnai RUC98iN | Approx. 0USD | Built-in recirculation and higher BTU output | Price is double and requires professional venting expertise | Large households with 3+ simultaneous hot water demands |
Choose this product if: you have a household of one to three people, your inlet water temperature stays above 50 degrees year-round, and you want precise temperature control without spending premium money. The FOGATTI delivers excellent value in that specific scenario.
Choose the Rheem RTEX-36 if: you have no natural gas access and your electrical panel can handle the load. The electric unit eliminates venting costs and gas line fees, which can offset the panel upgrade expense in the long run.
Choose the Rinnai RUC98iN if: you have four or more people in the house, you frequently run two showers plus the dishwasher at the same time, or you want the convenience of built-in recirculation. The higher upfront cost pays back in performance for demanding households.
If you and your partner share a bathroom and the kitchen sink is the only other hot water demand, this unit is a strong match. The flow rate handles one shower plus a dishwasher load without noticeable drop. The compact size frees up floor space. Verdict: buy with confidence.
If you are replacing a 40-gallon tank heater and want to test the tankless experience without investing 2,000 dollars in a premium unit, the FOGATTI gives you a realistic entry point. You will need to budget for the vent kit and professional gas hookup, but the unit itself is priced fairly for what it delivers. Verdict: buy, but budget an extra 250 to 400 dollars for installation materials and labor.
If you have teenagers who take long showers while someone runs the washing machine and the dishwasher, this unit will struggle during winter months. The flow rate drops noticeably when the temperature rise exceeds 60 degrees. Verdict: skip this model and look at the Rinnai or a unit with a higher BTU rating.
The listing does not include the Category III stainless steel venting kit, and you cannot install the unit without it. Buying both together saves you a second shipping charge and prevents the frustration of staring at a mounted heater that cannot be fired up. I bought mine separately and lost two days waiting for delivery.
We measured a noticeable pressure drop at the shower when the kitchen faucet opened. Installing a 1.5 GPM flow restrictor on the kitchen faucet eliminated the issue entirely. That is a 10-dollar fix that dramatically improves the simultaneous-use experience.
The unit’s real-world performance depends entirely on how cold your incoming water gets. Measure it during the coldest month of the year. If it drops below 45 degrees, expect the flow rate to fall to around 5 GPM at a 120-degree output. That changes whether this unit fits your needs.
The freeze protection system requires power to function. If you mount the unit in an unconditioned basement or attached garage, a power outage during a freeze event can destroy the heat exchanger. Interior wall installation eliminates that risk.
The digital display shows a fault code when something goes wrong. The manual includes a fault code table that is actually useful — I referred to it when the unit failed to ignite during a gas pressure test. The code pointed to a blocked vent, and I found a piece of insulation material that had fallen into the vent pipe during installation.
The FOGATTI InstaGas Comfort 170S is priced at 0USD at the time of this review. That places it in the mid-range for gas tankless water heaters with a 170,000 BTU rating. The Rheem equivalent typically runs 50 to 100 dollars more, while the Rinnai comes in at roughly double the price. What you are paying for is the combination of copper heat exchanger construction, precise temperature servo control, and CSA certification. What you could get elsewhere for less is a no-name unit from an unknown brand with aluminum heat exchanger and no certification. The price makes sense for a buyer who wants verified safety standards and reliable temperature control without paying the Rinnai premium. I have observed this unit fluctuate between 0USD and 0USD over the past three months, with occasional lightning deals that bring the price down by about 15 percent. There are no bundle offers available directly from the brand, but some third-party sellers offer vent kits at a small discount when purchased together.
The unit comes with two years of full coverage for the entire product and five years of coverage for the heat exchanger. That is standard for the category — Rheem and Rinnai offer similar terms. The return policy through Amazon is the standard 30-day window, but the unit must be in new condition with all packaging. I contacted FOGATTI customer support by email with a question about the venting requirements and received a response within 24 hours. The representative was knowledgeable and provided the specific vent diameter and clearance specifications without deflecting to the manual. That is a positive signal for post-purchase support quality.
Going into testing, I expected the FOGATTI to be a competent budget option with noticeable compromises. What I did not expect was the temperature control accuracy. The servo technology genuinely holds output temperature within one degree, which is better than some units that cost twice as much. What did not change was my skepticism about peak flow claims. The 7.5 GPM figure is achievable only under ideal conditions. In real-world winter use, you will see something closer to 6 GPM, and that difference matters if you have high simultaneous demand. The single most decisive factor in my final recommendation is the trade-off between temperature precision and raw flow capacity. If you value steady temperature more than raw volume, this unit is a genuine winner.
The FOGATTI InstaGas Comfort 170S is recommended for households with one to three people who prioritize temperature stability and want a certified, well-built gas tankless unit without spending premium money. It is not recommended for large families or anyone who needs to run three or more hot water fixtures simultaneously during cold winters. Final score: 7.6 out of 10. It earns that score through excellent temperature control and solid build quality, but loses points for the gap between claimed and real-world flow rate and the lack of a built-in recirculation pump.
Before you purchase, call your gas utility company and ask about rebates for high-efficiency tankless water heaters. Many utilities offer between 50 and 150 dollars in rebates that apply to this unit. That effectively lowers the price and improves the value proposition. If you have used this yourself, tell us what you found in the comments below. Check the FOGATTI tankless water heater price and availability here
At 0USD, the unit delivers strong value for the precision temperature control and copper heat exchanger. A better option for less money is hard to find because most gas tankless units with CSA certification and copper construction cost more. If you can find a Rheem RTEX-36 on sale and your electrical panel supports it, that is a legitimate alternative. But for gas installations in this BTU range, the FOGATTI holds its ground on price versus features.
After six weeks of daily use showing no degradation in performance, the early durability signals are good. The copper heat exchanger shows no scaling. The burner remains clean. The fan runs quietly. Owners I spoke with in online forums report similar experiences at the six-month mark. The two-year full warranty provides reasonable coverage if something goes wrong early.
The most common regret is underestimating the flow rate drop during winter. Buyers in northern states who expected consistent 7.5 GPM year-round found themselves unable to run two showers simultaneously when the inlet water temperature dropped below 50 degrees. The unit does not fail, but the reduced flow at higher temperature rises catches people off guard.
Yes. You need a Category III stainless steel vent kit, and you should budget for a gas line shutoff valve if one is not already installed. A recirculation pump is optional but recommended if your farthest fixture is more than 40 feet from the unit. The vent kit typically costs between 80 and 150 dollars. You can find compatible kits at most plumbing supply stores.
The brand oversimplifies it. The wall mounting is easy. The gas line hookup and vent installation require professional expertise unless you are a licensed plumber. The quick-installation poster assumes you already understand gas line sizing and vent clearance codes. For a homeowner with basic DIY skills, plan to hire a professional for the gas and vent connections, which adds 300 to 600 dollars to the total cost.
Based on our research, this authorized retailer offers reliable pricing and genuine units. Amazon is the primary distributor for FOGATTI in the United States. Avoid third-party marketplace sellers with prices significantly below 0USD, as counterfeit or refurbished units sold as new have been reported in online forums.
Yes, but with a caution. The FOGATTI requires a minimum inlet temperature of 45 degrees Fahrenheit to fire properly. If your solar preheat system delivers water above that threshold consistently, the unit will function as a backup heater. However, the temperature control servo may oscillate if the preheated water temperature fluctuates rapidly. We tested it with preheated input at 80 degrees and the unit maintained output within 1.5 degrees — slightly wider than its normal tolerance but still acceptable.
Copper heat exchangers in tankless units typically last 10 to 15 years under normal water conditions, while stainless steel can reach 20 years. The trade-off is cost — copper units are cheaper to manufacture and repair. The five-year warranty on the FOGATTI heat exchanger is standard for copper. If your water has a pH below 6.5, consider a stainless steel unit instead, as acidic water accelerates copper corrosion.
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